Ebike privacy policy

Privacy Policy

Last Updated: September 10, 2026

Welcome to E Bicycle - Ebike Shopping (“App”, “we”, “us”, or “our”). This Privacy Policy explains how we collect, use, store, and protect information when you use the E Bicycle - Ebike Shopping mobile application.

By using our App, you agree to the practices described in this Privacy Policy.

If you do not agree with this Privacy Policy, please discontinue using the App.


1. About the App

E Bicycle - Ebike Shopping is an application that provides information and shopping-related features for electric bicycles, e-bikes, accessories, and related products.

The App may display products, product information, offers, advertisements, notifications, and other related content.


2. Information We Collect

We may collect certain information automatically when you use our App.

The type and amount of information collected may depend on how you use the App and which features you access.

2.1 Device and Usage Information

We may automatically receive certain technical information, which may include:

  • Device model
  • Operating system and Android version
  • App version
  • IP address
  • General device information
  • Language and country/region settings
  • Mobile network information
  • Approximate location derived from IP address
  • App interaction and usage information
  • Advertising-related information
  • Diagnostic information
  • Crash and performance information

This information is generally used to operate, maintain, improve, and secure the App.


3. Advertising — Google AdMob

Our App may use Google AdMob to display advertisements.

AdMob may collect and process certain information from your device for purposes such as:

  • Delivering advertisements
  • Measuring advertisement performance
  • Preventing fraud and abuse
  • Limiting repetitive advertisements
  • Personalizing advertisements where permitted
  • Providing non-personalized advertisements where applicable

Advertising technologies may use identifiers such as the Android Advertising ID and other information associated with advertising.

Depending on your device settings, consent choices, applicable laws, and Google's policies, advertisements may be personalized or non-personalized.

You can manage certain advertising and privacy settings through your Android device and Google account settings.

For more information about how Google handles information, please refer to Google's privacy information and advertising policies.


4. Firebase Services

We use services provided by Google Firebase to operate and improve the App.

Depending on the features enabled in the App, Firebase may process technical, diagnostic, usage, and device-related information.

Firebase services may include:

  • Firebase Analytics
  • Firebase Crashlytics
  • Firebase Cloud Messaging
  • Other Firebase services that may be added in the future

We use these services primarily to understand how the App is used, identify technical problems, improve performance, and provide notifications.


5. Firebase Crashlytics

We use Firebase Crashlytics to identify and diagnose application crashes and technical problems.

When the App crashes or experiences certain errors, Crashlytics may collect information such as:

  • Device model
  • Operating system version
  • App version
  • Crash logs
  • Error information
  • Stack traces
  • Device state information
  • App performance and diagnostic information
  • Anonymous or pseudonymous identifiers

This information helps us identify bugs, understand the cause of crashes, and improve the stability and reliability of the App.

Crashlytics information is not intentionally used by us to identify you personally.


6. Push Notifications

The App may use Firebase Cloud Messaging (FCM) or similar notification services to send push notifications.

Notifications may include:

  • New product information
  • Offers and promotions
  • Price or availability information
  • App updates
  • Important service-related messages
  • Other information related to the App

To provide push notifications, the App and notification service may process a device/app-specific notification token.

You can disable notifications at any time through your Android device's notification settings.

Disabling notifications may prevent you from receiving certain messages from the App.


7. Personal Information

We do not require you to provide personal information simply to browse or use the basic features of the App, unless a particular feature specifically requires it.

If you voluntarily contact us, for example by email, we may receive information that you provide, such as:

  • Your name
  • Email address
  • Message or inquiry
  • Any other information that you voluntarily include in your communication

We use such information only for purposes such as responding to your inquiry, providing support, or addressing your request.


8. Information We Do Not Intentionally Collect

Unless specifically required by a feature of the App and clearly explained to you, we do not intentionally collect sensitive personal information such as:

  • Passwords
  • Financial account passwords
  • Government identification numbers
  • Precise location
  • Contacts
  • Photos or videos
  • SMS messages
  • Call history

We also do not intentionally sell personal information to third parties.


9. How We Use Information

Information collected through the App may be used for the following purposes:

Operating the App

  • Provide App functionality
  • Display products and related information
  • Maintain App services
  • Provide requested features

Improving the App

  • Understand App usage
  • Improve user experience
  • Develop new features
  • Identify usability problems

Advertising

  • Display advertisements
  • Measure advertising performance
  • Prevent advertising fraud
  • Support advertising functionality

Security

  • Detect abuse or suspicious activity
  • Protect the App and its users
  • Maintain the security and integrity of our services

Diagnostics

  • Detect crashes
  • Troubleshoot technical issues
  • Improve App stability and performance

Notifications

  • Send relevant notifications
  • Inform users about products, offers, updates, or important App information

10. Third-Party Service Providers

We may use trusted third-party services to provide certain functionality.

These services may process information according to their own privacy policies.

Our third-party service providers may include:

Google AdMob — Advertising services

Google Firebase — Analytics, diagnostics, crash reporting, messaging, and other App services

These third-party providers may process information on our behalf or independently according to their respective terms and privacy policies.

We recommend reviewing the privacy policies of these services for more information about their data practices.


11. Data Sharing

We do not sell or rent your personal information to third parties.

Information may be shared with or processed by third-party service providers when necessary to:

  • Provide App functionality
  • Display advertisements
  • Deliver push notifications
  • Analyze App performance
  • Diagnose crashes
  • Protect the App
  • Comply with legal obligations

We may also disclose information when we believe disclosure is reasonably necessary to comply with applicable laws, legal processes, court orders, or governmental requests.


12. Data Retention

We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required by law.

Diagnostic, analytics, advertising, and notification-related information may be retained by the respective third-party service providers according to their own data retention policies.

We may delete or anonymize information when it is no longer reasonably necessary for the purposes for which it was collected.


13. Data Security

We take reasonable measures to protect information against unauthorized access, alteration, disclosure, or destruction.

However, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security of information.


14. Children's Privacy

The App is not specifically designed to collect personal information from children.

We do not knowingly collect personal information from children in violation of applicable laws.

If you believe that a child has provided personal information to us without appropriate consent, please contact us at the email address provided below.

If we become aware that we have unintentionally collected personal information from a child where such collection is not permitted, we will take reasonable steps to delete it.


15. Your Choices

You may have control over certain information and permissions through your device settings.

For example, you can:

  • Disable push notifications
  • Reset or restrict the Android Advertising ID
  • Manage advertising personalization settings
  • Restrict certain device permissions
  • Uninstall the App

Some information collected by third-party services may need to be managed directly through the respective third-party service or device settings.


16. Permissions

The App may request certain Android permissions when necessary for particular functionality.

Permissions requested by the App may include notification-related permissions and other permissions required for specific features.

We request permissions only when reasonably necessary for the relevant functionality.

You can manage available permissions through your Android device's settings.


17. External Links and Websites

The App may contain links to third-party websites, online stores, product pages, or other external services.

If you click an external link, you may be redirected to a website or service that is not operated or controlled by us.

We are not responsible for the privacy practices, content, security, or policies of third-party websites.

We recommend reviewing the privacy policy of each third-party website you visit.


18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.

If significant changes are made, we may provide additional notice through the App or other appropriate means where required.

We encourage you to periodically review this Privacy Policy.


19. Your Privacy Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information.

These rights may include, where applicable:

  • Requesting information about data we process
  • Requesting correction of inaccurate information
  • Requesting deletion of certain information
  • Objecting to or restricting certain processing
  • Withdrawing consent where processing is based on consent
  • Requesting information about third-party processing

To exercise applicable rights or ask questions about privacy, contact us using the details below.

Because some information may be processed directly by third-party service providers such as Google, certain requests may need to be addressed according to the relevant provider's procedures.


20. Data Deletion Requests

If you believe we hold personal information about you and would like to request its deletion, you may contact us.

Please send your request to:

Email: Laddyinn@gmail.com

We may need sufficient information to verify the request before taking action.

Please note that certain information may be retained where required by law, necessary for legitimate business purposes, or maintained by third-party service providers under their applicable policies.


21. International Data Processing

Some third-party service providers used by the App may process information on servers located outside your country.

By using the App, you acknowledge that information may be processed in countries where our service providers operate, subject to applicable legal and contractual safeguards.


22. Legal Compliance

We may process and disclose information when reasonably necessary to:

  • Comply with applicable laws and regulations
  • Respond to lawful requests from authorities
  • Enforce our terms and policies
  • Protect our rights and property
  • Protect the safety of users or the public
  • Detect or prevent fraud, abuse, or security threats

23. Contact Us

If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the App's privacy practices, please contact us:

App Name: E Bicycle - Ebike Shopping

Email: Laddyinn@gmail.com

We will make reasonable efforts to respond to privacy-related inquiries within a reasonable period.


24. Consent

By using E Bicycle - Ebike Shopping, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described above, subject to applicable law and your available privacy choices.

Last Updated: September 10, 2026


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